Guiding Principles and Values
The Following Reflects the Guiding Principles and Values That Will Determine Policies and Procedures for Samaritan Care Partners of Oregon:
Obsession for High-Quality Customer Service and Continuous Improvement
Our commitment to excellence is unwavering. We are driven by an unwavering obsession with providing unparalleled customer service that exceeds expectations. Every interaction, every service, and every touchpoint are infused with a dedication to achieving the highest standards. This pursuit of excellence is not static; it's a journey of continuous improvement. We embrace feedback, harness innovation, and constantly evolve our practices to deliver care that stands as a beacon of quality in the field of home care services.
Team Member Participation in Company and Self-Improvement
We recognize that our team members are the backbone of our success. Our philosophy centers on nurturing an environment where active participation is valued. Empowerment is our cornerstone. We encourage our team members to be catalysts of positive change, both within the company and in their personal growth journeys. By fostering a culture of continuous learning, development, and self-improvement, we ensure that our team is not just a workforce but a community of individuals dedicated to bettering themselves and the care they provide.
Self-Responsibility for Teamwork, Professionalism, and Success
At Samaritan Care Partners of Oregon, we embrace the idea that success is a collective effort rooted in individual responsibility. Each team member plays a crucial role in cultivating an atmosphere of teamwork and professionalism. By taking ownership of their roles and responsibilities, our team members contribute to the larger fabric of our success. We believe that personal dedication to professionalism and a strong work ethic is the cornerstone upon which we build a foundation of triumph.
Respect and Dignity for Fellow Team Members and Clients
Respect is the bedrock upon which our interactions are built. We hold a deep reverence for every individual, be it a fellow team member or a valued client. Dignity is a non-negotiable aspect of our approach. In our care, we not only provide physical support but also ensure that emotional well-being is nurtured. By embodying respect and dignity, we create an environment where trust flourishes and relationships are founded on genuine regard.
Absolute Confidentiality and Discretion Regarding Client and Company Information
Confidentiality is our commitment. We understand the sensitivity of the information we handle and vow to uphold the highest levels of discretion. Client trust is sacrosanct, and we treat all interactions with the utmost confidentiality. Our approach to information security extends to safeguarding company information, ensuring that every piece of data is handled responsibly and ethically.
Flexibility in Balancing a Productive Work Schedule Wwith Family Responsibilities
Life is a tapestry of roles and responsibilities. We embrace the concept of balance, understanding that our team members lead multifaceted lives. Flexibility is ingrained in our approach, allowing our team members to harmonize their work commitments with family responsibilities. By fostering a healthy work-life integration, we create an environment where well-being is nurtured and productivity flourishes.
Ethics and Integrity as the Foundation of Our Company
Ethics and integrity are not just attributes; they are the bedrock upon which we build our company. These principles guide every decision, every action, and every aspect of our services. Our commitment to upholding the highest standards of ethics and integrity is unwavering. By adhering to these values, we create a company culture rooted in trust, transparency, and an unwavering moral compass.